Customer satisfaction

RitePak strives to ensure that we meet or exceed our customer's expectations. We engage our customers to identify and understand our customer’s expectations, measure customer perceptions, and implement improvements to increase customer satisfaction.

We are committed to a hundred (100%) percent on-time delivery with zero (0%) percent defects to support your logistics value chain.

RitePak has a dedicated customer service department in place to assure professional communication and interaction throughout our engagement with customers. At RitePak, employees and managers are measured and incentivized based on their performance in meeting targets around customer satisfaction and feedback.